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Guarantee compliance process manager - JUNIOR

Account Strategy/Management

Close Date


Outbrain is looking for a full-time employee to join our rapidly growing IL office. The ideal candidate is bright, enthusiastic, intellectually curious, proactive, and resourceful with a great interest in digital media.

Outbrain powers content recommendations to increase user engagement and page views on sites like CNN, SLATE, and Time Inc. Outbrain also enables publishers and top brands (RedBull, Microsoft, and many more) to distribute their content across our wide publisher network. We recommend 150 billion articles and videos each month to more than a half a billion people worldwide.

The Guarantee compliance process manager will coordinate our guarantee compliance monitoring efforts to ensure our partnerships with publishers are compliant.



  • Coordinate non-compliant issues between our partners and our internal business teams
  • Manage the activity with an outsourced team in India
  • Report on and analyze impacts, numbers and trends of the process
  • Work closely with Business teams, legal and Finance teams and country managers
  • Escalation handling
  • Constantly improve the existing process in Salesforce and with all stakeholders



  • Problem-solving skills, sound judgment, and decision-making ability in a dynamic environment
  • Proficient English skills – Excellent verbal and written communication skills
  • Passion for content, technology and online savvy
  • Able to work independently and balance multiple tasks
  • Self-starter with the ability to execute quickly
  • Detail-oriented
  • Previous experience with client services or support
  • Previous experience with Salesforce or similar CRM – a MUST
  • Previous experience in the digital space – an advantage
  • Previous team or project management experience – a great advantage
  • Negotiation skills - a great advantage

High proficiency in office tools such as Excel and Powerpoint


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